Industry and technology


Operational excellence and Innovation strength must go hand in hand.


What Turner can do for you

In our increasingly demanding world, customers expect everything to be available faster, more reliable and cheaper than ever before. New technologies keep changing the playing field and the rules of the game. Your survival as an organization no longer just depends on delivering the best product or service, top-notch customer satisfaction or superior execution. These days, you need to deliver all three. But how do you go about that? Which hypes can you afford to pass up? And in what areas do you want to be in the top of the league? These are relevant, urgent questions.

1

Optimizing primary value chains for the customer​.

Results: 20-30% reduction of throughput time, 30-40% less mistakes, 10-20% reduction of time spent and costs, 10-20% increase in client and employee satisfaction rates

We help you discover which processes and value chain have most potential for improvement using a quick and comprehensive analysis.Helping you assign resources best that have most potential for improvement. Together with employees, we reduce waste and the number or crossovers. We eliminate recurrent tasks from the use of robotic process automation. Improving the process management and governance by using data and AI. Creating more opportunities to prioritize, distribute and plan work. Verbeterde onderlinge samenwerking leidt tot betere prestaties en plezier in het werk.Ook bieden wij een raamwerk om de belangrijkste partners en leveranciers te differentiëren en daarmee een optimaal inkoop- en samenwerkingsproces in te richten. So that we can all focus on serving clients best.

Results: 20-30% reduction of throughput time, 30-40% less mistakes, 10-20% reduction of time spent and costs, 10-20% increase in client and employee satisfaction rates

Do you recognize the following? “IIt takes ages before we get what we need!” or “We should hire outside resources, because our own people are too expensive!” This is what we hear a lot in organizations where there's a gap bbetween supporting services and client-facing departments. We are here to help increase client-centricity and agility of your supporting services. Improving the cooperation between departments along the way. Directly impacting quality and costs. We can bring the best practices from a variety of industries: IT, HR, Finance, Legal, R&D, and Maintenance. Together with your people, we translate those best practices into a custom design fit for your organization's needs.

2

Strengthening customer orientation of supporting services.

3

Structural cost reduction and productivity improvement. While maintaining conditions for growth and innovation.

Results: 40–50% more successfully completed improvement initiatives, 10–20% greater impact from improvement initiatives through an explicit link to operational results, and 10–20% higher internal customer and employee satisfaction.

At Turner, we believe every organization should ultimately be able to continuously adapt to an ever-changing environment. Together with your people, we strengthen your organization’s ability to change at three levels.
We provide training in the most widely used change management methodologies, combining theory with practical application so that real change begins immediately. This includes programs such as our Lean Six Sigma Green Belt Training.
We help organizations establish continuous improvement processes, enabling them to continuously improve their operations at the operational level. Small, incremental improvements made every day ultimately deliver significant results.
We also support the design and further professionalization of your internal improvement organization, enabling your teams to manage improvement initiatives more effectively and deliver sustainable results independently.

Based on our track record on these types of challenges, we have defined a set of specific delivery principles.

The 10 Principles of Lean

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De 10 van kostenreductie en productiviteitsverbetering

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The 10 Principles of Cost Reduction and Productivity Improvement

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Would you like to improve, innovate, and transform faster?

Turner is specialized in strategy execution. We make it our business to turn an organisations strategy into reality. For the seventh consecutive year, Turner has been recognized by clients as the best strategic consulting firm in the Netherlands. More than 4,000 executives and professionals participated in the MT1000 survey, in which Turner received the highest ratings for strategic consulting, client focus, excellent execution, and product leadership.

MT1000 EN Series

Read more about the results other clients achieved with the support of Turner Strategy = Execution. Ready to talk? Schedule an appointment. Contact us.


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